Frequently Asked Questions
Most orders are filled within 1h to 8 hours. But sometimes It can take up to 12 hours for an order to be delivered. If you don’t hear back from us within 12 hours please contact us.
This occurs when your MAC address doesn’t match the one on the system. Reasons can be that you didn’t provide MAC address or gave wrong MAC address.
When you don’t provide MAC address, we create one for you assuming you are using STBEmu in which you can edit MAC address.
The MAC address should start from 00:1A:79:xx:xx:xx. If your device MAC address starts different than this mean that you need to download app where you get MAC address in this format.
If your see this error please provide us your correct MAC address by contacting us
This problem can be from multiple reasons. We will try to explain some. Before that we want to explain that we don’t manage or have access to the any content on IPTV. It your service provider (VooDoo, Express, Crown etc) who keeps improving their services.
Some times its due to servers overload. So choose IPTV that you know is reliable.
It can also be due to your box cached memory and processing power. Restart box once a week
I can be due to poor bandwidth service.
Mostly IPTV providers fix it within sometime. We have nothing to do with it. So choose IPTV wisely.
EPG is not showing.
What is the currency of this site?
Channel isn’t working?
Kodi Apps Authentication Error
STB Emu app error?
Can I get a refund or cancel?
It is very common in all IPTVs that a channel can be blocked and stop working. But its soon replaced.
We want to explain that we don’t manage or have access to the any content on IPTV. It your service provider (VooDoo, Express, Crown etc) is responsible for their services.
So choose your IPTV wisely.
All prices are in USD $
This is a refundable service. You agree to our terms when you make the purchase.
- Most common error in STBEmu is that after setting up the profile you don’t Exit the app from menu. The app stays open in background and restart doesn’t happen to let settings change take place.
Make sure you exit app from menu.
- Some people will paste the Portal url in “Inner Portal URL” instead of “Portal URL”
You have to replace “Portal URL” and leave the “Inner Portal URL” empty.
- Make sure you use http:// before the URL.